Privacy Policy for Ubora SaaS Platform
Effective Date: 9th October 2024
Introduction
SharedReach owns and operates the Ubora B2B SaaS platform, providing solutions to its clients, referred to as "Ubora Customers." These Ubora Customers may grant access to the platform, including the Ubora Apps and Portal, to their authorized users. This Privacy Policy explains how we collect, use, and protect user information.
Information We Collect
The Ubora platform collects various types of data to provide services and enable business use cases, including:
- Personal Identification Information: Name, email address, phone number, postal address.
- Account and Authentication Data: Username, password, security questions and answers.
- Device and Technical Information: IP address, device identifiers (e.g., IMEI, MAC address), browser type and version, operating system.
- Usage Data: Pages visited, time spent on each page, features used, clicks, navigation paths.
- Location Data: GPS data for location-based services.
- Cookies and Tracking Technologies: Cookies to store user preferences and session information.
- Customer Feedback and Surveys: Responses to surveys and feedback forms.
- Third-Party Data: Information from linked social media accounts.
- Communication Data: Emails and messages.
How We Use Your Information
We use the collected information to:
- Provide and improve our services
- Ensure proper functioning of the platform
- Support specific business use cases as defined by our clients
User Responsibilities and Client Relationship
Authorized users should contact their respective Ubora Customers (who provided access) for any privacy-related concerns. Ubora Customers are responsible for managing user data within their accounts on our platform.
Data Security
We employ security measures to protect your information, including encryption and access controls. In case of a security incident involving your data, we will notify the Ubora Customer who provided you access.
External Links
The Ubora platform may contain links to external sites not operated by us. We are not responsible for the content or privacy practices of these sites. Users should exercise caution when visiting external links.
Changes to This Policy
This Privacy Policy may be updated from time to time. Any changes will be reflected with a new effective date. We encourage users to periodically review this policy to stay informed about how we are protecting their information.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: info@sharedreach.comAddress: 602, DLF City Court, MG Road, Gurgaon, India, 122002
